Collection Map
Live bin collection status across every geocoded site. Sites without a resolved address will not appear.
Day-to-day operations 1 min read
Collection Map puts real-time bin status on a map of your sites, with a satellite toggle and a search.
If a site is missing
Only sites with a geocoded address appear. The map tells you how many are unmapped rather than hiding them silently.
The fix is on the site itself: give it a real address and re-save so it can be geocoded. See Sites and buildings.
An unmapped site is not broken — its collections, reporting and compliance all work normally. It simply has no pin.
Who sees it
Owners and managers.
Still stuck? Open the support assistant in the bottom-right corner and we'll take it from there.