Help Centre

Your account

Personal settings live under Settings. Use Forgot password on the login page if you are locked out of your own account.

Team, licences & account 1 min read

Open Settings for your personal account settings and preferences.

Password

Signed in? Change it under Settings.

Locked out of your own account? Use Forgot password on the login page. If the email never arrives, check spam and confirm you are using the address you were invited on — people often try a personal address when the invitation went to a work one.

If you are signed in but a page is blocked, that is a different thing entirely — see Why am I locked out?.

Notification emails

Turn email notifications and the weekly digest on or off under Settings. They are independent, and per-user — turning them off affects you only, not your team.

What you cannot change here

Your role and your organisation. Those belong to your owner or manager — see Roles and permissions.

Still stuck? Open the support assistant in the bottom-right corner and we'll take it from there.